Complaints
Cerecare’s policy on complaints is available to all service users and a copy is included in the Housefile. If a complaint remains unresolved, the complainant can contact:
The Care and Social Service Inspectorate Wales,
South West Region,
Rhodfa Padarn,
Llanbadarn Fawr,
Aberystwyth, SY23 2UR.
Telephone: 0300 062 2092